the flume training team

Flume was born in April 2010 with the aim of helping our clients achieve exceptional results. The team all share a common passion for B2B sales and delivering outstanding results for companies like yours.
Raoul Monks
Founder & Director (CIPD qualified)

Raoul’s passion is sales. His goal is to enable sales teams and commercial leaders to thrive in today’s media market.

He is the founder, director and lead trainer of Flume with over a decade of experience in sales, management, sales training and coaching. Raoul has spoken at a number events and webinars for organisations such as the PPA, SIIA, Media Briefing and at numerous client conferences.

He is an ultra-marathon runner, a film-buff and an avid reader of business books.

Richard Myles
Director (CIPD qualified)

Richard has worked in the media and events industry for over 20 years, working in a variety of senior commercial roles at UBM before joining Flume in 2011.

He has vast experience in leading sales teams and is CIPD qualified in Learning & Development. His main role is to run the business and ensure we meet our high expectations of customer service. This involves him getting involved in every part of the business from marketing, developing new courses and content, managing staff and suppliers and, most importantly, meeting and listening to our clients. 

Outside of work, he enjoys swimming, a craft beer or two and binge-viewing of box sets.

Paul Cruise
Lead Trainer & Coach

Paul has over 15 years of experience working within media and ad technology. He has worked as in-house trainer at AOL and Friday Media and Sales Director at BBC Worldwide, Moneysupermarket and Rakuten Marketing.

He’s seen a huge change in B2B sales during that time and loves to share Flume’s new approach to sales.

Outside of work Paul is normally on a bike either getting muddy on the South Downs or flying around London. He’s a passionate music fan and loves eating whenever possible.

Nicola Myles
Marketing and Office Manager

Nicola has over 20 years experience in integrated marketing, communications, digital and project management.

Due to our expansion Nicola has recently joined to support Richard in the day-to day running of the business and to lead our marketing activity. She has the job of organising the team and getting us to shout more about the great things we are doing!

Suk, Trainer & Coach

Suk has over a decade of experience as a salesperson, people-manager, presenter and trainer, but the common thread is his passion for coaching and developing teams. Suk has worked on some high-profile UK and international projects with Flume, producing excellent feedback and tangible results.

Specialist expertise: Presentation skills; Business communication; Difficult conversations; Time management; Effective meetings.

Joanna, Trainer & Coach

Joanna has over 20 years of sales and consultancy experience and has trained and coached salespeople from a wide variety of B2B industries. She is passionate about ensuring workshops are tailored to the needs of all involved to enable significant and measurable improvements in performance.

Specialist expertise: Key Account Management; Sales Strategy, Sales Planning, Accelerating sales at SME’s & start-ups.

Ali, Trainer & Coach 

Ali has over 25 years of experience as a trainer in sales, management, customer services and communication skills training. She is passionate about helping people grow to achieve more and does this through her lively, focused and inspiring approach.

Specialist Expertise: Assertiveness; Confidence; Self-awareness, Self-Management, NLP, Customer Service, Networking.